Our staff provides excellent funeral planning services
We have years of experience caring for families from all walks of life, cultures and faiths. Our unsurpassed staff and our family provide kind, caring, professional service. Each family comes to us because they know we are leaders in our profession who are dedicated to excellence in service, adhere to the highest funeral industry standards, and have exceptional integrity. We consistently earn phenomenally high customer satisfaction survey results.
Our licensed, professional staff is here for you 24 hours a day, 7 days a week. Please call 540-389-9208 anytime. We will even come to you to make arrangements in the comfort of your home.
Prompt, compassionate service is always just a phone call away, where and when you need it.
Managing Partner
Kyle is a native of East Branch, New York. He graduated from Downsville Central School and Fayetteville Technical Community College with an Associate’s Degree in Applied Science/Funeral Service. He worked as a funeral director with Rich & Thompson Funeral Service for 12 years serving families in the Burlington, NC area. Kyle joined the team at Lotz Funeral Home in November of 2018 and is thankful for the opportunity to serve the people of Salem and surrounding areas.
He has been married for 14 years to his wife Lindsay and they have three children, Landon, Noah and Claire. Kyle and his family attend New Hope Christian Church in Roanoke. He is a member of the Kiwanis Club of Salem, VA, Catawba Valley Ruritans, and Taylor Masonic Lodge. He enjoys spending time outdoors and traveling with his family.
Funeral Director
Bob was born in Salem, having been raised in a funeral service family. He graduated from Andrew Lewis High School and John Tyler Community College with an Associate's Degree in Applied Science/Funeral Service, starting his career in 1972. He was named Managing Partner of Lotz Salem Chapel in 1993.
He is an active member, board member and Past President of Salem Rotary Club; a member of Salem Rescue Squad Businessman’s Advisory Committee; an active board member and Past President of the Salem/Roanoke Chamber of Commerce; a member of Virginia Institute of Funeral Professionals; a member and Past President of Blue Ridge Funeral Directors Association; and a member, board member, Past President Salem/ Roanoke County Chamber of Commerce Foundation. He coached youth soccer in Salem for over 16 years, was a founding member of Valley Youth Hockey Association, and is the former Chairman Salem School Board Business Advisory Committee.
He has been married for 42 years to Denise W. Pollard and has a son, Matthew J. Pollard; a daughter, Tracy D. Hale; and four grandchildren, Mason, Maclin, Claire & Graham.
Funeral Director Apprentice
Chip Stephenson is a 2021 graduate of Salem High School and has lived in Salem his entire life. He played baseball starting with T-ball and continued playing through his senior year of high school.
Chip accepted Christ and was baptized at a young age. As a young person, he was very caring and compassionate of others. Chip answered a calling to begin his journey as a Funeral Director with the Lotz Salem family. He looks forward to helping others as he is truly empathetic and understanding, along with being sympathetic of those who have lost loved ones.
Chip is the son of Lee and Karen Stephenson and the grandson of Ann C. Boyd and the late Mason A. Boyd.
I can do all things through Christ who strengthens me. Philippians 4:13
Office Manager
Sandra Calhoun has been a lifetime resident of the Roanoke Valley.
Her employment began with Lotz Funeral Home Salem in 2010. Previous employment included many years in Human Resources.
She is very involved in her church, where she has been a lifetime member. She is blessed to be one of seven children and also blessed to be an aunt and great-aunt to many nieces, nephews, great-nieces and great-nephews.
“Life is a gift.“
Hostess
Karen is a native of the Roanoke Valley. She attended Salem
schools and graduated from Salem High.
Karen began working for Lotz Funeral Home in 2022. She is
following in her dad’s footsteps, as she feels there comes a time in everyone’s
life when they need a listening ear and an understanding heart.
Karen is the wife of Lee A. Stephenson. They have one son,
Chip Stephenson. Karen enjoys being outdoors whether walking, running or hiking.
There is no better place to enjoy God’s beauty.
Do nothing from selfish ambition or conceit, but in humility
count others more significant than yourselves. Philippians 2:3.
Funeral Director
In Loving Memroy of J.D. Gibson
1933 - 2014
Funeral Director Emeritus
With Over 50 Years of Service in the Salem Community
Host
Kevin is a lifelong resident of the Roanoke Valley. He has been working for Lotz Funeral Home for two years. Kevin works in the building trade in the Roanoke Valley.
Hostess
Linda is a lifelong resident of the Roanoke Valley. She has been working for Lotz Funeral Home for seven years. Linda is retired from General Electric in Salem, Virginia.
Host
Jeff is a lifelong resident of the Roanoke Valley. He has been working for Lotz Funeral Home for nine years. He formerly had a career in the local healthcare industry.