Our staff provides excellent funeral planning services.
We have years of experience caring for families from all walks of life, cultures and faiths. Our unsurpassed staff and our family provide kind, caring, professional service. Each family comes to us because they know we are leaders in our profession who are dedicated to excellence in service, adhere to the highest funeral industry standards, and have exceptional integrity. We consistently earn phenomenally high customer satisfaction survey results.
Our licensed, professional staff is here for you 24 hours a day, 7 days a week. Please call 540-389-9208 anytime. We will even come to you to make arrangements in the comfort of your home.
Prompt, compassionate service is always just a phone call away, where and when you need it.
Bob was born in Salem, having been raised in a funeral service family. He graduated from Andrew Lewis High School and John Tyler Community College with an Associate's Degree in Applied Science/Funeral Service, starting his career in 1972. He was named Managing Partner of Lotz Salem Chapel in 1993.
He is an active member, board member and Past President of Salem Rotary Club; a member of Salem Rescue Squad Businessman’s Advisory Committee; an active board member and Past President of the Salem/Roanoke Chamber of Commerce; a member of Virginia Institute of Funeral Professionals; a member and Past President of Blue Ridge Funeral Directors Association; and a member, board member, Past President Salem/ Roanoke County Chamber of Commerce Foundation. He coached youth soccer in Salem for over 16 years, was a founding member of Valley Youth Hockey Association, and is the former Chairman Salem School Board Business Advisory Committee.
He has been married for 42 years to Denise W. Pollard and has a son, Matthew J. Pollard, a private practice attorney in Salem; a daughter, Tracy D. Hale, Human Resources Director at Brandon Oaks Retirement Community; and four grandchildren, Mason, Maclin, Claire & Graham.
was raised in Christiansburg, Virginia. Graduating from Christiansburg High
School and John Tyler Community College with an Associate’s Degree in Applied
Science/Funeral Service Management, she started her career in funeral service
has been working for Lotz Funeral Home since 2013.
is the President of the Blue Ridge Funeral Directors Association, member of the
Virginia Funeral Directors Association, and member of the Salem Kiwanis Club.
her husband, James, and daughter, Lillie, reside in Franklin County.
a resident of the Salem. He has been working with Lotz since 2016. He is
retired from Salem Fire-EMS.
Dallas is a longtime
resident of the Roanoke Valley. He was been working for Lotz since 2017. He is
retired from Hedge Metal Company, and most recently Layman Candy Company.
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